FAQs:

Common Help Topics:

  1. How do I access my digital membership card?
  2. What do I receive with my membership?
  3. I can't log in!
  4. How do I search for Benefits?
  5. How can I retrieve my forgotten password and/or login?

1. How do I access my digital membership card?

You can access your digital membership when you log on to the site using your smart phone

Once you have logged in, you can access your digital membership card under "My Membership Card" tab and use it for offers that require you to present your membership card. Please update your personal details such as password and address by clicking on the "Your Profile" tab. 

Step 1: Login using your email address and password.

Step 2: Tap on My Membership Card.

Step 3: Present the front of your card for those suppliers that require you to present

Step 4: Present the reverse side of your card with the Ambassador Card logo to identify yourself as an Ambassador Card dining member.

2. What do I get with my membership?

Web Site Access - access to all offers in the programme including special "RED HOT" offers.

Newsletters - you will be automatically registered to receive electronic news letters, special offers and updates

Member Care Team - making your life easier, by providing advice on the programme, establishments, advice on planning a trip (recommendations for your needs), and to record your suggestions for benefits and/or improvements to our service.

3. I can't log in

You would have received an email confirming your login details. You will need to enter your work email address and the password is contained in your welcome email. Click here to retrieve password.

4. How do I search for Benefits?

There are 2 ways to find great offers:

  1. Search for offers using the Search Panel, or
  2. Click on the Categories to list great offers

5. How can I retrieve my forgotten password and/or login?

If you have forgotten your password and/or login details, Please click and fill the form for those details to be emailed to you.

Click here to reset your password